- mohammad.mahmud@austit.com.au
- 0413 25 91 68
-
Think unique. Be unique.Make a difference With Aus IT Solutions. -
Your needs are importantBecause great work comes with
understanding customer needs -
Flawless. Superb. Outstanding.Create a stunning Solution with AUS IT Solutions.
AUS IT Solutions is a business information solution company. We provide secure and cost effective information solution both online and offline for any kind of organization. AUS IT Solutions stands for Innovative Thinking — the most powerful feature of the human mind that enables an organization like ours to rise above the routine, the expected and the usual. And come up with groundbreaking solutions that add value to our products and services while empowering our clients to soar above the rest in a highly competitive field.
IT SUPPORT
Aus IT Solution is one of Australia consulting firms through the development and deployment of SMB level web solutions, network and system deployments. Aus IT solutions are cost effective, saves money whilst providing a better quality of performance and service, after sales support to the valued clients.
MAINTAINANCE SERVICE
Aus IT Solution maintenance plan allows a proactive approach to keeping your IT system running smoothly. Interruptions caused by months of neglecting even minor issues with your systems can lead to expensive repairs, data loss. The loss of just one days revenue can pay for several months worth of maintenance costs for many companies
WEB HOSTING
There are so many reasons that people choose Aus IT Solution as their web destination over any other web hosting provider each year. Whether you are a beginner or an experienced webmaster, Aus IT Solution offers the perfect solution for everyone.
What People Think
Aus IT Solutions is the best company that I have experienced for customer & technical support. Over the past year, I am instantly connected with a knowledgeable technician who is genuinely willing to work out any licensing problem
Absolutely Brilliant, once again thanks for your exceptional response. I wish every company I dealt with were as professional as yourselves. I will certainly stay in touch.
I really appreciate the follow up and we’re always really impressed with your support response and willingness to help, which seems to be a rarity nowadays!
Awesome deals with simple pricing model are here! We offer great prices, premium products and quality service for your business.
Support Plan
Silver(Ad-hoc Support)
Designed for businesses that do not need regular IT service or support. Pre-purchase support credits
| 24 x 7 x 365 Help Desk |
| Remote Support |
| On-Site Support |
| After Hours Support |
| Minimum Charge 15 minute increments |
| Requires a Network Audit No |
| Minimum Contract No minimum |
| Price structure Pre-purchased hours of support or consulting |
Gold(Regular Maintenance)
A regular support plan with a dedicated account manager, scheduled maintenance tasks and monthly reporting
| 24 x 7 x 365 Help Desk |
| Remote Support |
| On-Site Support |
| After Hours Support |
| Monthly Management Report |
| Regular Maintenance Plan |
| Dedicated Account Manger |
| Service Level Agreement |
| Minimum Charge 15 minute increments |
| Requires a Network Audit Yes |
| Minimum Contract 12 Months |
| Price structure Fixed Maintenance fee + Variable Ad-hoc fee |
Platinum(Unlimited support)
Unlimited support based on an agreed Service Level Agreement. Designed for organisations with a fixed IT budget
| 24 x 7 x 365 Help Desk |
| Remote Support |
| On-Site Support |
| After Hours Support |
| Monthly Management Report |
| Regular Maintenance Plan |
| Dedicated Account Manger |
| Service Level Agreement |
| Unlimited IT support |
| Minimum Charge NA |
| Requires a Network Audit Yes |
| Minimum Contract 24 Months |
| Price structure Fixed maintenance and support fee |